Privacy Policy

Effective as of April 01, 2024

Protecting your private information is our priority. This Statement of Privacy applies to Doudney Sheet Metal Works, Inc. (“DOUDNEY”) and includes statements of “we”, “us”, “our”, and governs our data collection and usage.

The DOUDNEY.com website is intended for informational purposes only, news, sign-up, order supplies, and more. By using the DOUDNEY website at https://doudney.com/and our related services, sales, marketing, or events, you consent to the data practices described in this statement. If there are any terms in this privacy notice that you disagree with, please discontinue use of our Services immediately.

Users and Clients of this site: Users of this site, patients of DOUDNEY laboratory services, and purchasers of goods and services from DOUDNEY shall be considered Clients and defined as Clients with regards to this Privacy Policy.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under the age of 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, or make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at (850) 364-4959.

Use of Data

Under the applicable data protection law(s), DOUDNEY will only obtain, use, process, and disclose personal information about The Client to proceed with its responsibilities in providing the service contracted for and for other related purposes, including updating The Client records, analysis for statutory returns, crime prevention and legal and regulatory. The Client has a right to a copy of personal data held about them by DOUDNEY, and such data can be obtained by The Client. In some cases, a small administrative fee may be associated with such requests.

DOUDNEY does not sell, share or distribute ANY personal information to a third party or otherwise, the only exception being in cases of suspected fraud. Such information includes but not limited to names, addresses, email addresses, phone numbers and test data of any kind under any circumstances.

Information We Collect About You and How We Collect It

Written documents submitted to DOUDNEY are stored by DOUDNEY for 5 years. Under certain conditions the original documents may be provided to the Client on written request, subject to DOUDNEY’s right to make copies of any and all requested documents. After 5 years, DOUDNEY will destroy/shred all documents submitted by The Client containing personal, financial, and sample information.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
Information You Provide to Us through forms, email, lab requisitions, submitted payment information and other forms or correspondence.

The information we collect through our services or on this Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or requesting further services. We may also ask you for when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our Website and of the fulfillment of your orders.
You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business[ and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it. For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of DOUDNEY, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

If DOUDNEY suspects a Client has committed a fraudulent act which may affect DOUDNEY, including but not limited to the falsifying or misrepresenting personal data, sample submission information, test results, or any other information, DOUDNEY reserves the right to release at its discretion any information it deems necessary in order to determine the accuracy of its suspensions.

E-mail Communications

From time to time, DOUDNEY may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from DOUDNEY or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from DOUDNEY, you may opt out of such communications by Wanting to change how you receive these emails. You can update your preferences or unsubscribe from this list.

Changes to this Statement

DOUDNEY reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy and (b) agreement to abide and be bound by that Policy.

Contact Information

DOUDNEY welcomes your questions or comments regarding this Statement of Privacy. If you have questions or comments regarding this Statement, please contact DOUDNEY at: 715 GANTT AVENUE, SARASOTA, FL 34232. Or by email at contact@DOUDNEY.com or by calling the Telephone number: 1- (941) 371-4800.